“Customer satisfaction is worthless. Customer loyalty is priceless”. There is no doubt about the benefits of Customer loyalty to your business. So, how to inspire loyal customers? Our Magento Reward Points module is a good answer for this puzzle. It helps you build a reward scheme where gives points for customers when they do activities on your site. There points can be converted into money when they buy your products. Such a meaningful tribute will retain customers and increase their loyalty to your store.
At the moment, there are a large number of Reward Points providers on Magento Connect. It makes consumers confused which one is the best and how to choose.
If you are at the same situation, do not hesitate to scroll down to explore the comparison of Magento Reward Points Extension from 5 most popular providers.
Who are they?
- J2T Reward Points and Referral Program: 16410 popularity score, completely outstanding compared to other 4 providers. However, we consider it is a fake number or not because J2T is such a new brand.
- Sweet Tooth Loyalty and Reward Points : Only focus on one product – Reward Points or Loyalty Program, Sweet Tooth has gained very high popularity score – 10605.
- Points and Rewards by Aheadworks: Being one of the most famous Magento extension providers in the world, Reward Points by Aheadworks is also being concerned with 2401 popularity score.
- Magento Reward Points by Magestore: Run 4th in our competition with 858 popularity score, not bad. With usual updates and full of information, many users are convinced to trust on Magestore.
- Reward Points Pro Extension by Mage-world: Being the youngest providers of 5, with the lowest popularity score 421. However, Mage-world is improving their products day by day.
And now, it’s time to explore the element that you consider first when choosing a reward points extension. It’s “Features”
Reward Points Features:
You usually find it hard to compare products of different providers by entering each product page click by click. Moreover, some questions like “Does this extension have all functions that I want?” or “Does this extension make customers purchase more?” are always stuck in your head.
Let’s spend some minutes to read our brief comparison below about Reward Points Feature:
First is some general features:
|General features||J2T||Sweet Tooth||Aheadwork||Magestore||Mage-world|
|Points Expiry System||Y||Y||Y||Y||Y|
|Customer points summary accessible from dashboard. Full history & referral program accessible from customer account||Y||Y||Y||Y||Y|
Languages are managed by default magento multi – language capability
|Process speed feature & enhancements||Y||N||N||N||N|
|Customize service||Y||Y but very expensive||Y||Y||Y|
In term of General features, we can see that almost 5 above extensions are at the same position.
Next, we will go into detailed features right now!
a. For customers:
There are 4 most important features for customers of Reward Points: Earning points, Displaying points, Using points, Tracking and managing points.
This table is about Earning Points Features comprehensive comparison:
|Earn points||J2T||Sweet Tooth||aheadWorks||Magestore||Mage-world|
|On customer good behavior||For registering on your web site||Y||No info||Y||Y||Y|
|For subscribing for your Newsletter||Y||No info||Y||Y||Y|
|For new Product Review (Approved by Admin Required)||Y||No info||Y||Y||Y|
|For voting in a Poll||N||No info||Y||Y||Y|
|For Facebook Like||N||No info||Y||Y||Y|
|Customers can invite friends via email to visit your web store||Y||No info||Y||Y||Y|
|Customers can share your web store with friends via social networks (Facebook, Twitter, Google+, etc)||Y||No info||N||Y||Y|
|Share a referral link on a forum, blog, messenger||Y||No info||N||Y||N|
|Share referral link on social networks: Facebook, twitter….||Y||No info||N||Y||Y|
|Reach a milestone of order quantity||N||Y||N||N||N|
|Reach a milestone of referral quantity||N||Y||N||N||N|
|Make the first orders||N||Y||N||N||N|
|Follow on twitter||N||Y||N||N||N|
|Pin on Pinterest||N||Y||N||N||N|
|Answer product questions||N||Y||Y||N||N|
|Reward points for inactivity period||N||No info||N||N||N|
|Share a purchase on Social networks (facebook, twitter…)||Y||Y||No info||Y||N|
|Refer friend by coupon||No info||No info||Y||Y||Y|
|On Customer Purchases||On specific products, brands and categories (Catalog Rule)||Y||No info||Y||Y||Y|
|Reward points based on customer’s total purchase with flexible conditions (Shopping Cart Rule)||Y||No info||Y||Y||Y|
|Reward fixed points or by percentage based on product price (Configured in Rule)||Y||No info||Y||Y||Y|
|Use points with Magento coupon||N||No info||No info||No info||No info|
|Referral Purchases ( With Different Reward Points for the First and Subsequent Purchases)||Y||Y||Y||Y||Y|
|Reward on events||For Customer Birthdays||Y||No info||Y||Y||Y|
|For Special Events||Y||No info||N||N||Y|
From this table, Magestore is the most impressed one. Despite being at 4th position of popularity score, Magestore has many features that 4 others do not have. The next 2 candidates are Mage-world and J2T. About Sweet Tooth, there are a little information about this extension.
What about Displaying, Using and Tracking Points? Here is the comparison!
|On product pages||No info||No info||No info||Y||No info|
|On mini cart||No info||No info||No info||Y||No info|
|Show collectible points on Product listing pages||No info||No info||No info||Y||No info|
|Purchase products||Y||No info||Y||Y||Y|
|Pay for shipping fees||Y||No info||N||Y||Y|
|Transfer points to others||Y||No info||Y but requirinh a 99$ plugin||Y, with the use of J2T Reward share add-on||Y|
|Track + Manage Reward Points|
|Customers can check their reward points balance on their account||Y||No info||Y||Y||Y|
|Check Point-Currency exchange rate||Y||No info||Y||Y||Y|
|Track their detailed transactions history||Y||No info||Y||Y||Y|
|View transaction details with reward rule descriptions||Y||No info||Y||Y||Y|
|Track via notification sent to email||Y||No info||Y||Y||Y|
|Via Customer points summary on dashboard.||Y||No info||Y||Y||Y|
|Full the list of point transaction, history & referral program of points rewarded in account||Y||No info||Y||Y||Y|
Once again, Magestore is the winner. The 2nd and 3rd are Mage-world and J2T.
Magestore is absolutely the winner for customer features. Sadly, Sweet Tooth and aheadWorks are inconvenient, hope that they will not be left behind in our competition.
b. For Admin:
Whether 4 other extensions will change their position in term of Admin Features?
|Manage Earning Rules|
|Set flexible catalog rules (Reward points for specific products, brands, categories or any other product attribute. Reward points can be fixed or a percentage of product price)||Y||No info||Y||Y||Y|
|Set flexible shopping cart rules (Reward points basing on total order, quantity, SKU or any other item attribute. Reward points can be fixed or a percentage of money spent)||Y||No info||Y||Y||Y|
|Fully Set reward points for customer behavior based (Registering, Signing Up for the Newsletter, Posting a Product Review, Voting in a Poll And Inviting and Sharing with Friends)||N||No info||Y||Y||Y|
|Set types of customers can refer a friend||N||No info||N||Y||N|
|Manage Spending Rules|
|Set flexible catalog rules||Y||No info||Y||Y||Y|
|Set flexible shopping cart rules||Y||No info||Y||Y||Y|
|Allow customers to use points on all or certain products||No info||Y||Y||Y|
|Disable using points on all or certain products||N||No info||N||N||Y|
|Allow to use unlimited, fixed reward points or a percentage of money spent||N||No info||N||Y||Y|
|Chose applying Reward Points Before or After discount||N||No info||N||N||Y|
|Allow to redeem points for tax||N||No info||N||Y||Y|
|Allow using points only to buy some particular product||N||No info||Y||Y||N|
|Allow to sell product in points||No info||No info||No info||N||Y|
|Individually earn points||No info||No info||No info||N||Y|
|Track and Manage Customer Reward Points|
|Allow receiving points when invoice is created- configure Yes/No||No info||No info||No info||Y||N|
|Hold point transaction for a period of time||No info||No info||No info||Y||N|
|Track the point transaction history of all or specific customers||Y||No info||Y||Y||Y|
|Allow the adding or subtracting of reward points of individual customers||Y||No info||Y||Y||Y|
|Import customer reward points in bulk via CSV||Y||Y||N||Y||Y|
|Allow transfer one’s points to another’s||Y||No info||N||Y||N|
|Allow add + subtract points of customer groups||N||No info||Y||N||N|
|Set maximum points allowed per account||N||No info||Y||Y||Y|
|Set minimum points required to be redeemed per purchase||N||No info||Y||No info||Y|
|Email template for points notifications||Y||No info||N||Y||Y|
|Export=> report on reward system||N||No info||Y|
|Report||No info||No info||No info||Y (Comprehensive and visualized report)||Y|
|Manage/ promote points/reward program|
|Create reward point name and icon||Y||N||Y||Y||Y|
|Show reward points promotion message / banner on shopping cart page||N||No info||N||N||Y|
|Email or print out some coupon codes||N||No info||N||Y||N|
Surprisingly, the result of this competition is the same when Magestore is at the 1st rank; the 2nd rank is Mage-world. Last but not least, 3 other Reward Points are J2T, aheadWorks and Sweet Tooth.
After all these comparison, you definitely have your own opinion which Magento Gift Cards is better for your business. But wait, I still have one thing to offer: Policy of Providers.
|Support||Free guidance (fee for full customer support)||Ticket. Email||Full support||Life time support
|Support fee||1 month||included in the price||No info||Free||No info|
|License||Open source commercial||Open source commercial||Open source commercial||Open source commercial||Open source commercial|
|Installation fee||$120.28 ( 1 domain)
$200.47 ( 3 domains)
|Refund||No info||No||15||30 days||30|
We all know that price is only a small element contributing to our decision, because it also depends on their policy and the value estimation. It’s not the price, but the product with that price worth our money or not.
But it will be very carless if we don’t take price into consideration. So let’s take a look.
|Price ( CE)||E49.99(~$70 USD)||$59- 399/ month||$299||– Standard: $99
– Platinum: $229
– Reward Points lite: $98
|One time||Monthly||One time||One time||One time|
|Price ( EE)||$253.92||No||No||$199||$599.00|
So what is your favorite Magento Reward Points Extensions? What features you like most?
Tell us more and we will provide exactly what you need in our next update!